Bangladesh Airlines, more commonly referred to as Biman Bangladesh Airlines, is the national flag carrier of Bangladesh. Headquartered in Kurmitola, Dhaka, Biman operates both domestic and international flights across Asia, the Middle East, Europe, and more. Established in 1972 after the country’s independence, the airline has played a crucial role in connecting Bangladesh to the rest of the world.
For travelers interested in flying to or from Bangladesh, understanding how to purchase a Bangladesh Airlines ticket can make all the difference in terms of price, convenience, and comfort. This comprehensive guide explores everything from booking procedures and pricing to baggage policies and customer service experiences.
History and Development of Bangladesh Airlines
Shortly after the Liberation War in 1971, the newly formed Bangladeshi government recognized the need for a national air transport service. Thus, Biman Bangladesh Airlines was born in January 1972. Initially, it started operations with a modest fleet of domestic aircraft but quickly expanded into international territories.
In the early years, the airline relied heavily on leased aircraft, including Fokker F27s and Boeing 707s. By the 1990s and early 2000s, it had grown to operate long-haul flights to London, Rome, and other European destinations. Today, Biman boasts a modernized fleet including Boeing 787 Dreamliners, which offer improved fuel efficiency and enhanced passenger comfort.
Fleet Overview
- Boeing 787-8 and 787-9 Dreamliner
- Boeing 777-300ER
- Boeing 737-800
- De Havilland Canada DHC-8-Q400 (used for domestic routes)
Where Can You Fly With Bangladesh Airlines?
Biman Bangladesh Airlines serves over 20 international destinations and several domestic locations. Major international destinations include:
- London (UK)
- Jeddah, Riyadh, and Dammam (Saudi Arabia)
- Dubai and Abu Dhabi (UAE)
- Kuala Lumpur (Malaysia)
- Doha (Qatar)
- Bangkok (Thailand)
- Singapore
- Muscat (Oman)
- Delhi and Kolkata (India)
Domestically, the airline connects Dhaka with major Bangladeshi cities like Chittagong, Sylhet, Cox’s Bazar, Jessore, Barisal, and Saidpur.
How to Book a Bangladesh Airlines Ticket
Booking a ticket with Bangladesh Airlines is straightforward. Whether you are a resident of Bangladesh or a traveler abroad, you can secure your ticket via multiple channels:
Official Website
The most reliable method is through the official website of Biman Bangladesh Airlines (www.biman-airlines.com). The site is user-friendly and allows you to search for flights, compare fares, choose seats, and pay securely online.
Travel Agencies
For those who prefer a more personal touch, local travel agencies across Bangladesh and other countries offer Bangladesh Airlines ticketing services. Agents can help you compare prices, select the most suitable itinerary, and even assist with visa information if needed.
Mobile App
Biman also has a mobile app, available on both iOS and Android platforms. Through the app, users can check flight schedules, book flights, check-in online, and receive notifications about delays or gate changes.
Airport Ticket Counters
You can also purchase your ticket directly from ticketing offices or airport counters. These locations are especially useful for last-minute travel or inquiries about upgrades and special assistance.
Ticket Classes and Fare Types
Bangladesh Airlines offers multiple fare classes and types tailored to the needs of various travelers:
Economy Class
Economy is the most affordable class and comes with standard amenities. Seats are comfortable and meals are provided on long-haul flights. Checked baggage allowance usually ranges from 20kg to 30kg depending on the route.
Business Class
Business Class offers spacious seating, gourmet meals, and priority boarding. Passengers also enjoy access to airport lounges and increased baggage allowance (up to 40kg or more).
Fare Categories
- Super Saver (non-refundable, limited changes allowed)
- Economy Saver (limited changes and cancellations allowed)
- Economy Flexi (more flexibility with date changes)
- Business Saver
- Business Flexi
Pricing and Promotions
The cost of a Bangladesh Airlines ticket varies depending on the destination, class, and time of booking. For international flights, ticket prices are generally lower when booked 1-2 months in advance. Additionally, Biman frequently offers promotions during national holidays like Eid or Victory Day.
Tips to Get the Best Fare
- Book tickets in advance, especially during peak seasons.
- Use the flexible date search to find cheaper options.
- Subscribe to Biman’s newsletter for updates on special promotions.
- Use price comparison tools like Skyscanner or Google Flights to spot deals.
Baggage Policies
Baggage allowances differ by route and class of service:
Checked Baggage
Economy class passengers typically get 20–30 kg of checked baggage. Business class allows up to 40 kg. For flights to certain destinations like the Middle East, the allowance might be higher due to regional travel norms.
Cabin Baggage
Each passenger is allowed one piece of cabin baggage, not exceeding 7 kg. In addition, a small handbag, laptop bag, or camera bag is also permitted.
In-Flight Services and Amenities
Bangladesh Airlines aims to provide a comfortable flying experience through a variety of in-flight services:
- Complimentary meals and beverages on all international flights
- In-flight entertainment systems on Boeing 787 and 777 aircraft
- Prayer area available on select aircraft
- Friendly and multilingual cabin crew
Check-In Process
Biman offers several options for check-in to improve your travel experience:
Online Check-In
You can check-in via the airline’s website or mobile app between 24 hours and 4 hours before departure. This allows you to select your seat and avoid long queues at the airport.
Airport Check-In
Airport check-in counters usually open 3 hours before the scheduled departure and close 1 hour prior. Business class and elite passengers have access to priority counters.
Customer Support and Complaints
Biman Bangladesh Airlines has a dedicated customer service team that can be reached through phone, email, or in person at their offices. While the service quality has seen mixed reviews, recent efforts have been made to improve response times and support quality.
Contact Options
- Call Center: +880 2 8901600
- Email: [email protected]
- Facebook: facebook.com/bimanbangladesh
Why Choose Bangladesh Airlines?
There are several compelling reasons why travelers opt for Biman Bangladesh Airlines:
- Direct flights to key destinations
- Competitive pricing, especially for long-haul routes
- Improved aircraft and newer fleet additions like the Dreamliner
- Generous baggage allowances compared to other carriers
- Halal food and culturally familiar in-flight experience
Challenges and Future Plans
Despite improvements, Biman faces several challenges such as flight delays, customer service complaints, and competition from Gulf carriers. However, the airline is actively working on expanding its fleet, improving training, and opening new routes to North America and Europe.
Additionally, efforts are underway to digitalize operations and introduce better management systems to streamline services. The government is also supporting expansion plans to position Biman as a competitive regional carrier.
Conclusion
Purchasing an airline ticket with Bangladesh Airlines offers more than just a journey—it reflects a connection to the culture and aspirations of a nation. Whether you’re traveling for work, family, or exploration, Biman Bangladesh Airlines delivers a growing range of services designed to make your experience smoother and more enjoyable.
From improved aircraft and in-flight service to competitive fares and extensive regional connectivity, the airline is on a positive trajectory. As Bangladesh continues to grow in the global arena, so too does its flagship carrier, serving as a vital link between the country and the rest of the world.
