Hainan Airlines has cemented its position among the world’s elite carriers after being certified as a five-star airline by Skytrax for the 14th consecutive year. The London-based air transport rating organization announced the distinction during the 55th Paris Air Show while presenting its prestigious 2025 World Airline Awards, widely regarded as the aviation industry’s equivalent of the Oscars.
Multiple Honors for Chinese Carrier
Beyond retaining its five-star certification, Hainan Airlines claimed three additional accolades: Best Airline in China, Best Airline Staff Service in China, and World’s Best Business Class Comfort Amenities. These awards recognize the carrier’s consistent excellence in cabin service and premium passenger experience, particularly in its business class offerings that have set new benchmarks for onboard comfort.
Leadership Celebrates Achievement
HNA Aviation Group Vice President and Hainan Airlines Chairman Zhu Tao attributed the honors to the airline’s customer-centric philosophy. “This recognition reflects our team’s dedication to craftsmanship and sincere care,” Zhu stated, emphasizing the airline’s commitment to making every journey “warm, comfortable, and worry-free.” He pledged to further enhance the airline’s end-to-end service model to deliver exceptional travel experiences globally.
Industry Recognition of Excellence
Skytrax CEO Edward Plaisted highlighted the significance of Hainan Airlines’ achievements, noting the carrier’s staff service award demonstrates outstanding management and frontline performance. “Winning world’s best business class comfort amenities shows the exceptional standards they provide,” Plaisted remarked, underscoring how these honors validate the airline’s premium positioning in the competitive global aviation market.
Expanding Global Footprint
Currently operating 67 international and regional routes, Hainan Airlines connects major Chinese hubs including Beijing, Shanghai, Shenzhen, and Chongqing with key global destinations such as Paris, Rome, Milan, Tokyo, Tel Aviv, and Boston. This extensive network supports the carrier’s strategy of bringing its acclaimed service standards to passengers worldwide while strengthening China’s position in international aviation.
Future Development Plans
Building on this recognition, Hainan Airlines plans to introduce new aircraft and cabin products while expanding its route network to better serve global travelers. The airline’s sustained excellence in Skytrax ratings positions it as a standard-bearer for China’s aviation industry as it continues to compete with other leading international carriers for passenger preference in the premium travel segment.
